Submit account, subscription, connection, and refund questions through the user panel. Keep details, supporting materials, and replies together in one ticket for easier follow-up.
For subscription status, payment checks, client connection issues, and refund requests. Sign in and open the support section to describe the issue. Add details to an existing ticket so the full context stays together.
Response times depend on ticket progress. Order checks or connection issues that need to be reproduced may require more information. Check your ticket for replies.
Open a TicketNo contact email is currently listed. Please submit your question through a user panel ticket. Don’t guess an email address based on the brand name.
Support requests aren’t handled through this channel, and no email response time is available.
No Telegram contact account is currently listed. For account or order questions, use a support ticket. Don’t send login credentials or payment details to unverified accounts.
Support requests aren’t handled through this channel. Check your user panel for ticket updates.
Start with what you need help with, then add when it happened, your setup, and what you’ve already tried. Describe the page and any message you saw; this is more useful than simply saying “it doesn’t work.”
Start with the setup guide and check each step: get a client, import your subscription, then verify the connection. Download clients and retrieve subscriptions through the user panel.
Monthly subscription data resets each month on the activation date. Mid-cycle upgrades are prorated based on the remaining days. Data add-ons remain available until used and never expire. See all options on the plans page; contact support about order status if needed.
Note the tool, where the issue occurs, and any error message, then check the complete AI guide. In your ticket, distinguish between website access, sign-in, and streaming response issues to help narrow down the cause.